Avensure offers HR and employment laws services. The company has been the subject of many complaints. You are not the only person who has ever felt that they were in a minefield while dealing with HR concerns. Let’s take a look at the most common problems people have experienced with Avensure complaints.
The first thing to note is that the customer service aspect seems to be a common complaint. Imagine yourself in a HR emergency. You don’t need to be kept on hold forever. Avensure users have said that receiving timely responses is like waiting for rain to fall in a severe drought. The wait can seem endless and frustrating.
Another issue is the quality and quantity of advice. Imagine receiving advice that doesn’t feel as helpful as chocolate teapot. Avensure clients have complained that the advice they received was not up to par, and left them with a confused feeling.
Contracts pose another problem. Some users are stuck in contracts they can’t get out of. The users sign up with the hope of being flexible, but they are then trapped by unclear or undefined terms.
Let’s talk costs. Unexpected costs are always a pain. They can be like unwelcome party guests. A number of clients have complained to us about charges and hidden fees that were never disclosed. You’d be ordering a dish only to find that you were charged for every condiment separately.
A few people have had positive experiences with Avensure. Avensure customers have praised their professionalism and support, especially in challenging situations. It’s true that people are less likely to scream from the rooftops if things go well. They tend to be more vocal when things don’t go as planned.
What should you be doing if you’re not happy? First off, keep records of all communications–emails, phone calls, everything! This is your paper record in the event that things don’t go as planned. Then, before taking matters to the next level, resolve your issues with Avensure.
Consider humor as sugar that helps you swallow your medicine. A client who was unhappy with Avensure joked it was like trying herding cats. It’s nearly impossible, but you can find some humor in the situation.
In summary, dealing with complaints regarding any service provider may feel like wading slowly through treacle.